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Saturday, 23 November 2013

Mum's who LOVE Made With Love- Melanie's Review

You may remember back in August (cannot believe it is November already) that I announced that I would be offering Mums who LOVE Made With Love-Cards And Crafts an opportunity to be apart of an exclusive review panel where each mum would receive a set of handmade invitations, banner, card and cupcake toppers all matching the theme of their choice!

I am proud to say that I am loving the opportunity working with so many different mums, who each have varied ages and themes of birthday being celebrated!

I would like to share with you Melanie and her Made With Love experience!

What is your name and what do you do? 
My name is Melanie Flaskis. I’m a registered nurse and mum to 3 year old Elysia and 5 month old George

What is your child’s name and the age recently celebrated?Elysia, she turned 3 in September

What was your theme of the party being celebrated?Elysia was very much into tea party play so we decided on a mad hatters tea party theme with elements of Alice in wonderland incorporated but not focused on the movie as she hadn’t seen it.

When you were dealing with Talya from Made With Love, How did you find the customer service? Was it above/below expectations, satisfactory/unsatisfactory, poor or average
Talya’s customer service more than exceeded expectations.

Please describe why you gave this rating.Talya was genuinely interested in wanting to provide a product that genuinely reflected the party theme / colours and my daughters interest. She clearly takes a great deal of pride in what she does. Her communication of ideas was regular and if she was unhappy with an aspect of her work, she would take the time to do it again (even though I was more than happy with the first ideas, she exceeded expectations each time).

Another example of this was I needed to change the date on half my invitations because we were having 2 small parties. Not only was this not an issue, Talya created a different background colour for the second invitation, giving it it’s own unique look but not deviating from the theme at all.


Did Talya help create the excitement during the entire process for your upcoming party needs?Absolutely. It was great receiving email updates with photos of the invites/bunting/card at their different stages and gave me inspiration as to what else i could incorporate into the party decorating too. This also helped to build the excitement with my daughter as she could see what was being made just for her.

What were your first thoughts or reactions when you received your order?I was blown away; the details, layers and colours were more than anything i had anticipated. All made by hand and clearly with love

What was your Child’s reaction? (if old enough to give a reaction)When Elysia opened the parcel, her exact words were: “Oh.... WOW! Are these for me? They’re so beautiful! Thank you so much !

What was the reaction or feedback received from your invited guests?All invited guests asked where I’d sourced the invites as they’d not seen anything like them before . they loved the personalised card and bunting and commented on the intricacy of the work and time taken to do them

What did you think of the quality of the invitations?They were sturdy, colourful and each one was the same as the other. The card stock used was of an excellent quality and there were multiple layers to each invite.

Are you planning on doing anything special with the invitations? Such as framing or placing in a keepsake boxes etc.I have kept 2 invites, her birthday card and bunting which have all gone into her keepsake box. One of the invites has been pasted into her baby book (it spans 5 years).

How likely are you to want to refer Made with love to your friends and families?Each time a birthday/special occasion arises, I encourage my family and friends to contact made with love if they’re after something beautiful, unique and most definitely memorable.

Do you have any feedback or comments you would like to offer?Talya, your work is outstanding and you should be so proud. Your products are unique and your attention to detail will ensure this business will be very successful now and into the future. I look forward to planning my sons first birthday invites for May 2014 with you!

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